FAQ

What is telepsychology?

Telepsychology, also known as Electronic Service Delivery, involves arranging an appointment for psychology practice by distance communication technology, such as telephone, e-mail, Internet-based communications and videoconferencing. Suzanne LeSure, Ph.D. and Associates mainly uses videoconferencing where the client interfaces with their psychological service provider from their computer or mobile device via the Internet. Dr. LeSure uses Doxy.me for secure video conferencing.

Who provides services?

All services are provided by a psychologist authorized to practice telepsychology by your State Psychology Board.

Do you accept new clients?

We are only accepting new clients on a limited basis. You may make an inquiry by contacting us and we will contact you back in a timely manner. Prospective clients may be required to have a brief consultation via phone prior to being accepted.

How are appointments made?

Existing clients can make appointments via e-mail at drlesure@suzannelesure.com.

What if an appointment cannot be kept?

We request at least 24 hours notice before cancelling an appointment via e-mail at drlesure@suzannelesure.com.  We reserve the right to charge a fee for any cancellation with less than 24 hours notice or in the event of a "no show."

How do I contact Dr. Lesure in an emergency?

Telepsychology does not lend itself to emergency care. You will be asked to identify a local urgent/emergent behavioral health facility near you in case you need emergency care.

What does telepsychology cost?

If accepted as a client, initial diagnostic interview is $250.00. Subsequent sessions are $200.00 for 45-50 minute sessions. Most major insurances are also accepted.

How are payments made?

You will receive billing statements for any balance/co-pay amount after applicable insurance payment(s). Please be prepared to provide any and all insurance information during your initial session and as changes occur. We also reserve the right to request insurance validation at any time.

What records will be kept of my visits?

Your psychologist will keep brief written notes documenting services provided. Professional health standards require that protected health information about you be kept in a confidential clinical record. A federal law called HIPPA governs the confidentiality and release of those records.